About the Session

We ask ourselves: Can I trust my leader? Does my team trust me? Why do so many workplace conversations feel like they could go sideways?

Trust in the workplace can feel fragile today. Employees have heard too many empty promises, and managers are under pressure to connect with their teams in demanding environments. But trust can be rebuilt — and when it is, it transforms how we work together.

Minda Harts suggests that trust isn’t an abstract concept we achieve through grand gestures or annual initiatives. It’s a daily practice — a language we speak through consistent, intentional choices in every interaction. Inspired by years of research and real workplace challenges, Harts invites us to discover how we can transform broken relationships into bridges of understanding.

Drawing from her book, Talk to Me Nice: The Seven Trust Languages for a Better Workplace, she facilitates an interactive experience where you’ll discover:

• Workplace studies that prove why trust matters — organizations with high trust see 50% better retention and 21% more profitability.
• Real workplace scenarios that mirror the communication challenges you face daily.
• The Seven Trust Languages and how to identify which ones you naturally speak.
• Strategies for navigating difficult conversations that either build or erode trust.
• Practical tools for repairing trust when it’s been damaged and strengthening it where it already exists.
  
  

Through Trust Catalyst, an immersive game experience, you won’t just learn about trust — you’ll practice building it in real time. You’ll make decisions, see their impact, and discover how small choices create lasting change in workplace relationships.

This session is for anyone struggling to connect with colleagues, feeling unheard by leadership, or trying to build teams where people actually want to show up. Minda shares practical strategies for turning workplace tensions into productive conversations, reframing trust as a learnable skill, and finding your way forward — even when relationships feel beyond repair.